/// NO GATEKEEPING /// EVERYTHING YOU NEED TO KNOW /// SIFNAILS SUPPORT ///

FAQ

Got questions? We got answers.

01. PRODUCT INTEL
What are 3D Press-On Nails?+
Unlike mass-produced plastic nails, SifNails are 100% handcrafted with premium salon-grade gel. They feature real 3D sculpting, are thicker, more durable, and designed to be reused multiple times. Basically: Salon quality, couch convenience.
Are they reusable?+
Absolutely. With proper care and gentle removal, you can wear your set 5+ times. We recommend using sticky tabs for short-term wear if you plan to reuse them frequently.
How long do they last?+
Nail Glue: 1-3 weeks (Long-term). Sticky Tabs: 1-3 days (Weekend wear).
02. FIT CHECK
How do I measure my nails?+
Grab a soft measuring tape and measure the widest part of your nail bed (in mm). Check our Sizing Guide for details.
Help! I have Flat Nail Beds.+
Pro tip: Gently heat the press-on nail (using a hair dryer or hot water) to make it flexible, then press it down onto your nail to flatten the curve.
Clubbed Thumbs (Wide)?+
If standard sizes don't fit, please Email Us with your measurements before ordering. We can arrange custom sizes.
03. HOW TO
Application Guide+
1. Push back cuticles. 2. Buff nail. 3. Clean with alcohol. 4. Apply glue/tabs and press for 20s. See Tutorials.
Removal Guide+
Soak in warm water + soap + oil for 15 mins. Gently lift edges with the wooden stick. Never force them off!
04. ORDERS & PAY
Can I stack discount codes?+
Generally one code per order. But Gift Cards CAN be used with discount codes!
Duties & Taxes?+
International customs fees are not included in our price and are the buyer's responsibility.
05. SHIPPING
Processing Time?+
Handmade takes time! Please allow 3-5 business days for creation before shipping.
Do you ship to PO Boxes?+
Yes for Standard Shipping. NO for DHL Express (they need a street address).
Oops, wrong address!+
Email us immediately! If it hasn't shipped, we can fix it. If shipped, you must contact the courier.
My delivery is taking too long.+
Check your tracking link first. If stuck in customs or no movement for 7+ days, Email Us and we will investigate!
06. CUSTOMER CARE
I lost a nail! Replacement?+
Yes! Contact us. We can often send a specific replacement nail for a small fee + shipping.
Returns?+
For hygiene reasons, we cannot accept returns on opened/worn items. If damaged upon arrival, email us immediately!