Shipping &
Returns
Worldwide Delivery
At Sifnails, we are passionate about delivering our handmade masterpieces to nail lovers around the world. We offer expedited shipping options specifically for the United States, East Asia, and Europe.
💰 Free Shipping Offer
Free Shipping on all US orders over $50!
📦 Processing & Production Time
Every Sifnails kit is custom-made for you. Because our nail artists carefully handcraft each set, please allow 3-5 business days for production before shipping.
*We operate Monday through Friday, excluding weekends and public holidays.
🚚 Estimated Delivery Times (Once Shipped)
- 🇺🇸 USA: 5 - 10 business days
- 🇨🇦 Canada: 7 - 12 business days
- 🇪🇺 Europe: 10 - 15 business days
- 🌍 Other Regions: 12 - 18 business days
Note: Delivery times may be affected by public holidays, peak shopping seasons, or customs delays.
Tracking & Taxes
Tracking Information
All orders come with a tracking number. Once shipped, you will receive an email with a link to follow your package's journey.
🛂 Taxes and Duties
Your order may be subject to import duties, taxes, or VAT levied by your country’s customs department. These charges are the responsibility of the buyer.
Refund Policy
Sifnails hopes you love your new products, but we also want you to be completely satisfied. If you're not entirely happy with your purchase, you can return it within 30 days.
🍭 Returns Qualifications
- Item must be in the same condition as received.
- Item must be unworn and well packed.
- Receipt or proof of purchase is required.
How to Initiate a Return
1. Contact us immediately at info@sifnails.com.
2. If accepted, we will send you a return shipping label.
3. Affix the label to the box and arrange pickup with the courier.
Important: Returns initiated without prior authorization (contacting customer service first) will not be accepted.
Damages & Exceptions
Damages and Issues
Please inspect your order upon receipt. If items are defective, damaged, or if you receive the wrong item, please contact us immediately so we can make it right.
💎 Exceptions / Non-returnable items
We only accept returns for items purchased directly through our website. We do not accept returns for gift cards.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Processing Time: We will process the refund within 10 business days of receiving the return.
- Bank Processing: Please note your bank or credit card company may take additional time to post the refund.
If more than 15 business days have passed after approval, please contact us at:
info@sifnails.com